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For the fastest routing, include the email associated with your OraOrb account, the type of device you are using, and a short description of the issue. Never email a login verification code.
Common support topics
ACCOUNT
Sign-in and profile
Email verification, account access, profile details, and account deletion.
ORB
Pairing and connectivity
Bluetooth setup, Wi-Fi connection, device binding, and firmware status.
PRIVACY
Data and permissions
Questions about AI providers, voice processing, retention, and privacy rights.
CONTENT
Conversation experience
Unexpected responses, speech-recognition errors, Echo archive, or safety concerns.